Shipping policy
Shipping Policy
Where We Ship We currently ship to the United Kingdom and internationally to selected countries worldwide.
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or UK public holidays will be processed the next working day.
UK Delivery Standard delivery typically takes 7–14 business days from the date of dispatch. We work with trusted international suppliers to bring you quality products at great prices, which means some items may be dispatched directly from our warehouse partners overseas.
International Delivery International orders typically arrive within 10–20 business days depending on your location and local customs processing times.
Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Customs & Import Duties For international orders outside the UK, customers may be subject to customs fees or import duties imposed by their country. These charges are the responsibility of the customer and are not covered by Smart Finds.
Delays Whilst we always aim to meet the above timeframes, delivery times may occasionally be affected by factors outside our control such as customs delays, public holidays, or high demand periods. We appreciate your patience.
Questions? If you have any questions about your order, please contact us at smartfindsuk9619@gmail.com or call 07887 440107.